Saberi Deen S, Shimu Saha, Prottay Saha, Noor E Alam Shafi, Noor E Sabah. IMPACT OF DELIVERY SERVICE MISMANAGEMENT ON CUSTOMER DISSATISFACTION IN E-COMMERCE PLATFORMS: A CASE STUDY IN DHAKA CITY. ISSN: 2617-7420 (Print), 2617-7420 (Online) [Internet]. 2023 Oct. 5 [cited 2026 Sep. 24];9(1). Available from: https://supplychaininsider.org/ojs/index.php/home/article/view/67