Osman Goni Ridwan, Musiha Mahfuza Mukta, Tawhidur Rahman, and A K Jamil Shajib. “Impact of Return Policies on Customer Satisfaction in E-Commerce Platform Bangladesh”. Supply Chain Insider | ISSN: 2617-7420 (Print), 2617-7420 (Online), vol. 6, no. 1, Sept. 2021, pp. 9-20, https://supplychaininsider.org/ojs/index.php/home/article/view/4.