SABERI DEEN, S.; SHIMU SAHA; PROTTAY SAHA; NOOR E ALAM SHAFI; NOOR-E-SHABAH. IMPACT OF DELIVERY SERVICE MISMANAGEMENT ON CUSTOMER DISSATISFACTION IN E-COMMERCE PLATFORMS: A CASE STUDY IN DHAKA CITY. Supply Chain Insider | ISSN: 2617-7420 (Print), 2617-7420 (Online), [S. l.], v. 9, n. 1, 2023. Disponível em: https://supplychaininsider.org/ojs/index.php/home/article/view/67. Acesso em: 24 sep. 2026.